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Customer Service Process Flow Chart Ready To Use Incident Escalation Maxresde Security

Customer Service Process Flow Chart Ready To Use Incident Escalation Maxresde

By Waydell Gallagher on September 10 2019 13:34:08

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The first task in developing a procedure is to prepare a flowchart of the current practice. This is done with the active contribution of staff who do the task or know most about the task. The procedure author/facilitator leads the group and prepares a rough flowchart of the current process. The flowchart emerging in the meeting should be rich in detail through the contributions of all participants, but will also be a mess -- marked up with deletions, changes, and notes added as a result of the groups inputs. Seldom can this be done in one meeting unless the process is simple. All participants should bring any work instructions and check sheets that they use or have concerning the process to the meeting for reference and use in the discussion and to be included in the project file for future reference.

There is a reason for this, as it has been found by psychologists, researchers, and neurologists that such graphics are much easier to remember when they are done this way. This means that the human reading the text book, manual, or technical paper will indeed remember the step-by-step process long after he has reviewed the material.

Business processes are diagrammed through the use of flow charts. These charts are not just for businesses, normally, it could also be used in different processes including the programming languages systems, management systems, decision-support system, etc. These flow charts are perfectly useful in keeping the manager or head and the members of the organization aware of what is to be done every now and then. Flow charts may vary according to what kind of process is being done in a company; and of course, in a flow chart, there would be different groups that will be working to form a whole system.

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